To achieve great things, two things are needed: a plan and not quite enough time.
Speaker Name
Title
Email
Owen Rolt
Â
Leadership Summit & Global Broadcast |Â
See which leaders took to the stage in 2026
Learn directly from the leaders of the world’s largest and most influential brands. With a speaker lineup as diverse as the industries represented, we ensure that no perspective is left unexplored.
2025 Speakers
Ekta Chopra
Chief Technology and AI Officer
Heather Garboden
Chief Customer Officer
Christine McKinney
VP, Customer Experience & Digital Transformation
Andrew Schulkind
VP Customer Experience
Kristina Khan
Director of AI Transformation
Chief Revenue Officer
Sean O’ Neal
VP, Retail Operations
Latané Conant
Chief Marketing Officer
John Pew
Head of CX Strategy and Innovation for Business Banking
Abhii Parakh
Former, Head Customer Experience
Scott SelfridgeÂ
Senior Manager, Sales Excellence, Contact Centers
Chris Reese
VP, Managed Services, and AI Value
Anna Squires Levine
Global Head, Experience Services
Michael Nguyen
Head, Customer Intelligence
Ali Birouti
Director of Digital Evolution
Christiana Fisher
Director of Global Care
Kristen Ribero
VP, Marketing
Sean Albertson
Founder
Brian Cole
SVP, New Logo Sales
Justin Robbins
Founder & Principal Analyst
Xiuzhen (Flora) Zhang
Head, User Experience & Quality Assurance
Andrea HalversonÂ
Director, Contact Center Experience & Innovation
Barry ChesterÂ
Strategic Sales Director
Carolyn FeiblemanÂ
Agent Strategist
Taruvar AggarwalÂ
Product Manager
Branden Cobb
Fractional CMO
Janis Avila
CX & EX Facilitator and Speaker
What CSX leaders are saying about #RECX
You can’t help but not be at this event, the movers and shakers of the industry are here
— TOPTAL
The event offered a great opportunity to connect with Industry experts and connect with the people for future collaboration
— L&T Technology Services Limited
Get in touch with our team today!
Katie Kilner
Program Director
+44 (0) 203 197 8511
Email Katie
Josh Gordon
Head of Commercial Partnerships
+44 (0) 207 422 4348
Email Josh
Gbemisola Anifowose-Eso
Commercial Director
+44 207 513 4223
Email Gbemisola
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