To achieve great things, two things are needed: a plan and not quite enough time.
Speaker Name
Email
Owen Rolt
Â
Title
Leadership Summit & Global Broadcast |Â
First wave of 2026 speakers announced
To get full event sponsorship information, agenda opportunities, core topics and complete attendee breakdown, get in touch with the team with the link below.
See you in Austin, at #CCUSA
Leaders that spoke in 2025
Jamie Brannerman
 Executive Vice President and Chief Commercial Officer
Eric Sutton
 Chief CX & Design Officer
Sharon Scanlon
 SVP, Group Protection Product, Workplace Solutions Marketing and Customer Experience
Daniel Blatt
Senior Director CX Research & Behavioural Science
Christina Goldschmidt
 Vice President Product Design
Andrew Hohwald
Director AI enablement, Digital Transformation & Innovation
Justin Robbins
 Founder and Principal Analyst
20+ more speakers to be announced
Jamie Hodari
Chief Commercial Officer and CEO, Building operations and Experience
Shuvankar Roy
Chief Customer Experience Officer
Gerardo Mejia
Executive Vice President - Global Servicing
Melissa Archambault
Executive Director, Customer Experience Advocacy & Strategy
Cristina Marinucci
VP Global Growth & Omni Commercial Insights
Heather Bissell
Senior Director, Customer CARE
Palin liu
Head of Client Experience - Retail Institutional Services CX
Kara Cartin
Director, Customer Experience & Loyalty
Chris Chaten
SVP, Digital Strategy, Transformation, & Innovation
Nathan Zahm
Head of Investing and Saving Digital Experience
Andrew Schulkind
VP of Customer Experience
Michael Locurcio
Head of IT
What CSX leaders are saying about #RECX
You can’t help but not be at this event, the movers and shakers of the industry are here
— TOPTAL
The event offered a great opportunity to connect with Industry experts and connect with the people for future collaboration
— L&T Technology Services Limited
Get in touch with our team today!
Katie KilnerÂ
Program Director
+44 (0) 203 197 8511
Email Ashlee
Josh Gordon
Head of Commercial Partnerships
+44 (0) 207 422 4348
Email Josh
Contact Us
5 Canada Square, Canary Wharf, London, E14 5AQUnited Kingdom
Legal
© Reuters Events is part of Reuters News & Media Ltd, 5 Canada Square, Canary Wharf, London, E14 5AQ. Registered in England and Wales: 2505735.
 Privacy Policy
Terms of Use
Event Terms & Conditions
Code of conduct
Choose your pass type: