Reuters Events: Customer Service & Experience East 2026 unites CCOs and senior executives from the world’s most recognizable brands as peers to take a collective leap forward in strategy, technology, and customer-centricity.
With disruptive technologies creating waves across industry lines, service & experience leaders are looking for clarity & guidance. This is your opportunity to push past overhyped trends and demonstrate the practical, applicable technologies & services that will shape their CS & CX offerings throughout 2026 and beyond.
As a sponsor, exhibitor, speaker and attendee, I absolutely recommend this event to anyone in the industry. It is well planned, organized, and structured with great networking opportunities that aren’t pushy or overbearing. The quality of the sessions is unmatched and the Reuters team, from the Sales executives to on-site personnel is an absolute delight to work with!
We know that you’re looking for ROI. You need to know that your business development team will come away with enough meetings and leads.
We offer bespoke opportunities — from intimate workshops to digital content for opt-in leads — to ensure you can connect and do business with the leaders searching for new service and experience solutions.
With an audience dominated by senior service, support, and customer experience leadership from major brands, we build events with these leaders in mind. This ensures every sponsor can network with key decision makers who’ll have genuine impact for your business. If you’re looking to do business, then no other event guarantees as many executive leaders in one place.
Reuters Events unites C-Suite, SVP/VP and Director-level leaders across customer service, support, and experience from major brands as they look to learn, innovate, solve challenges, and grasp new opportunity. If you are looking to position yourself alongside key decision makers, then this is the event for you.
1-2-1 networking is a core feature of the event, with sponsors having access to a networking platform and attendee list ahead of, during, and post event. We allow you to connect with attendees in advance, book meetings and ensure your time onsite generates the maximum ROI. With limited exhibition space and sponsorship, we ensure you have the best experience possible without hundreds of competitors in the room.
