OpenAI recently detailed that over 230 million users ask health and wellness questions on ChatGPT each week, with 7-in-10 conversations taking place outside typical clinical hours.*

AI undoubtedly has its role in supporting the medical experience of patients. From translating and humanizing medical communications, providing 24/7 support to users fingertips and reducing healthcare inefficiencies, patients are increasingly turning to AI to feel informed, prepared and confident at all stages of their medical journey.

Patient preferences are clear – now pharma must deliver AI's promise and strengthen trust.

In this 60-minute live global webinar, senior leaders will discuss AI-driven opportunities and limitations in improving patient experience and engagement

Key takeaways:

· Extract actionable insights from patient-AI interactions to identify trends, gaps, and limitations to inform strategies that improve system efficiency and patient outcomes

· Bridge engagement across patients, physicians, and pharma using AI to close communication loops and position pharma as a trusted partner in patient care

· Operationalize AI for impactful pharma communications to better understand patient preferences and deliver timely, personalized and impactful content

*(Introducing ChatGPT Health, 01/07/2026, https://openai.com/index/introducing-chatgpt-health/)