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Build vs. Buy: A Practical Playbook for Commercial AI Decisions in Pharma

Speaker Name

Job Title

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Reuters Events
Build vs. Buy: A Practical Playbook for Commercial AI Decisions in Pharma
September 
17
, 
2026
 / 
3:00pm
 
GMT
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Speaker Highlights

Kruti Popat

Director of Customer Experience

Boehringer Ingelheim

Lluc Diaz

Director Customer Engagement Strategy - International Operations / Region

Novo Nordisk

Chiara Bolognini

Global Lead CJ Marketing & Sales

Roche

Pratyush Kumar

Global Digital Customer Engagement Lead

Nestle


Hybrid. Who knew a year ago this unremarkable word would have such a large part to play in pharma’s future lexicon and strategy building?

European pharma leaders face a critical strategic choice: build commercial AI capabilities in-house or buy external solutions. Most organisations invest heavily in AI, yet few scale beyond pilot stage often because the decision lacks internal alignment and senior leadership buy-in. This webinar cuts through the hype to help you decide when to build, when to buy, and how to bring leadership along so the decision sticks.

 

You'll learn how to:

 

- Pinpoint the right moment to build vs. buy, using a practical decision framework tied to your organisation's maturity and commercial priorities

- Set clear internal criteria upfront, so evaluation isn't driven by vendor hype or internal politics

- Bring stakeholders across commercial, IT, compliance and data science together to secure senior leadership buy-in early, and keep momentum and funding intact

- Measure success post-decision, from ROI and time-to-value to compliance and scalability in evolving regulatory landscapes

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