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Elevate the Customer Experience with Robust Data & AI Strategies

Speaker Name

Job Title

Company Name

Reuters Events
Elevate the Customer Experience with Robust Data & AI Strategies
August 
15
,
 
2024
 / 
2:00pm
 
EDT
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SPONSORED BY

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Speaker Highlights

Paul Drennan

Chief Data Science Officer

The Hartford

Adam Fischer

Chief Product & Innovation Officer

ClearCover

Rachel Switchenko

VP of Customer Relations

Plymouth Rock Assurance

Cathy Lanning

Industry GTM VP

Salesforce

Moderator:

Lisa Wardlaw

President

360 Digital Immersion


Hybrid. Who knew a year ago this unremarkable word would have such a large part to play in pharma’s future lexicon and strategy building?

Economic and technological shifts have sky-rocketed your policyholder’s expectations, meaning there has never been a more crucial time to cultivate a customer experience that resonates. Staying ahead of the innovation curve means integrating a generative AI and data strategy that identifies unprecedented growth opportunities, enabling you to reimagine your product offerings and stand out from the crowd.


It’s a win-win situation… Raise your customer experience game by joining our 1-hour webinar focusing on actionable, data-driven solutions that you can take back to your organization. Expect insights on:


1) The Key to Earning Your Policyholder’s Loyalty
Uncover the power of generative AI and behavioral analytics to craft personalized and consistent experiences that drive customer engagement.


2) Agents & Adjusters Augmented
Discover how generative AI makes the insurance workforce more efficient, driving more opportunities for empathy and deeper policyholder connections.


3) Use Cases: Generative AI Implementation & Outcomes
Explore how generative AI is already reshaping insurance, and how data analytics are shaking up the customer experience with real-world examples.

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