Life & Annuity insurers face realities that other business lines simply do not: decades long promises, impossible regulatory requirements, vulnerable customers, and legacy systems that were never designed to integrate with today’s digital infrastructure.
AI can unlock meaningful efficiency and insight – but deployed poorly, it creates real consequences: fines, suitability violations, reputational damage, and long tail liability.
This session is designed for L&A leaders who need AI that fits their world – regulated, relationship driven, and accountable for decisions that may still be reviewed 20 years from now.
You’ll leave with:
- Guardrails that prevent regulatory, suitability, and liability risk:
Human in the loop patterns for underwriting, claims, and annuity decisions; audit ready documentation; fairness and bias checks; and deployment approaches that help avoid fines, mis sells, and downstream legal exposure - An ROI model built for long‑duration products and legacy systems:
A defensible ROI view for long duration products; clear attribution of value vs. cost; benchmarks from intake, underwriting, and claims; and metrics that hold up to actuarial and risk review
A modernization roadmap for systems that weren’t built to blend with modern tech:
Guidance on using AI within existing vendor stacks; approaches that work with dual run cores; tools to surface decades old business rules; and modernization methods that keep long term guarantees protected
