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Nov 
17
 – 
18
Customer Service & Experience East 2026
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Customer Service & Experience East 2026
Date TBD
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Customer Service & Experience East 2026
Date TBD

Choose your pass:

Book by August 14, 2026 to SAVE up to $800. Additional group discounts available.

CX practitioner

Book by August 14, 2026

$1,499 (Save $700)

$2,199

For professionals working within their company’s customer service and experience function.


Your conference pass includes:

• Full two-day access to the complete conference programme
• 20+ hours of networking opportunities
• Same day session summaries

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Solution Provider

Book by August 14, 2026

$3,199 (Save $800)

$3,999

For organisations and individuals that provide products, technologies, or services to customer service and experience professionals.

 

Your conference pass includes:

• Start identifying and connecting with attendees two weeks ahead of the event

• Full two-day access to an audience of senior CX decision-makers in a single room

• Interactive sessions and networking opportunities

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If you have any questions about the registration process, please contact our team.

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CX Practitioner group passes:

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3 attendees

total savings $2,700

$1,799

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4 attendees

 total savings $4,000

$1,699

per pass

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5+ attendees

 Best rate per pass

$1,599

per pass

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3 attendees

total savings $3,690

$2,999

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4 attendees

 total savings $5,580

$2,899

per pass

Total savings up to $XXX

5+ attendees

 Best rate per pass

$2,699

 

per pass

Confirmed 2026 Attendees

In today’s digital age, face-to-face relationships are more important than ever. We connect you directly with senior decision-makers, empowering you to accelerate growth, spark innovation, and shape your strategy through meaningful in-person connections

70%

decision maker

65%

brand side attendance

20+

hours of networking opportunities

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Barnes & Noble logo
Charles Schwab logo
CVS logo
eBay logo
First Citizens Bank logo
Gilead logo
Glossier logo
HCA Healthcare logo
Kenvue logo
Kraft Heinz logo
Mastercard logo
Microsoft logo
MLB  logo
Mondelez International logo
Novartis logo
Papa Johns logo
Pfizer logo
Spotify logo
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United logo
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Verizon logo
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Contact Us

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5 Canada Square, Canary Wharf, London, E14 5AQ
United Kingdom

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© Reuters Events is part of Reuters News & Media Ltd, 5 Canada Square, Canary Wharf, London, E14 5AQ. Registered in England and Wales: 2505735.

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2026 Confirmed Attendees

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CX Practitioners Pass

Book by 13 March 2026

$1,999 (Save $700)

$2,699

For professionals working within their company’s customer service and experience function.


Please note this pass is not suitable for companies providing products, technologies, or services to customer service and experience professionals.

Before You Arrive

• Connect with fellow attendees and start building your agenda two weeks before the event via the networking app

• Stay close to the action with preferential rates at the official event hotel

•  Access the attendee hub to build your individual agenda and register for interactive sessions

• Kick off the conversation at the Day 0 Welcome Drinks, an informal first chance to meet your peers before the sessions begin

At the Event

• Full two-day access to the complete conference programme: 20+ onstage sessions featuring the strategies, case studies and perspectives shaping the future of oil and gas
• 20+ hours of networking opportunities: Meet your peers to build the connections through a mix of structured and unstructured networking sessions across 3 days
• Focused workshops: designed for practical takeaways you can apply immediately

• Same day session summaries: so you can revisit or share the insights that matter most
• Deep dive roundtables: smaller, candid conversations on the topics that matter most to your operation
• Put your questions directly to the speakers in live Q&As
• Relax and unwind while revisiting the connections you’ve made at the sessions at the day 1 networking drinks
• Pre-scheduled 1-1 meetings: make the most of your time with targeted, high-value connections

After the Event

• Post-event report capturing the key themes, debates and outcomes from across the programme.

• Full access to presentation slides from across the two days

Solution Provider Pass

Book by 13 March 2026

$1,999 (Save $700)

$2,699

For organisations and individuals that provide products, technologies, or services to customer service and experience professionals.

Before You Arrive

• Start identifying and connecting with attendees two weeks ahead of the event via the networking app
• Stay close to the action with preferential rates at the official event hotel
• Make your first introductions at the day 0 welcome drinks before the formal sessions even begin

At the Event

• Full two-day access to an audience of senior CX decision-makers in a single room: 20+ onstage sessions to stay current on the priorities, pressures and strategies driving your customers' agenda
• Interactive sessions and networking opportunities: collaborate directly with practitioners on real industry challenges with our agenda focused interactive sessions
• Live speaker Q&As: hear directly what's top of mind for industry leaders

• Join us to solidify your connections at our day 1 networking drinks

After the Event

• Post-event report to share with colleagues who couldn't attend and extend the value of your investment: Including session summaries to keep your team informed on the conversations shaping the market
• Full access to presentation slides from across the two days

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